If the fonts used are not 'embeddable', they will also be replaced with default fontsĪLWAYS check the entire report generation process (from the PC you will use) so you know that the font/layout is not compromised when a PDF is generated If the fonts used in a report do not exist on the user's machine, they will be replaced with default fonts (often varying between Operating Systems) If color documents keep printing in B/W (often with multi-function devices), check that color settings = 'color' (not auto detect), as sometimes print drivers incorrectly determine a PDF is B/W (not colour)Įnsure Synergetic has been locally installed (as above).Try setting a different Default Printer.Printer Hardware - on occasion can also be set in the 'actual' printer configuration.Printer Preferences (set on local machine for current user).Default Printer settings (if a Network printer may be set by IT staff).Check the page size/orientation/margins/Colour settings in both:.Try changing the default printer - generally a crystal report uses the default printer to get/set margins when generating pdfs.Page Size/ Orientation/ Colour inconsistencies "No Printer" should always be checked (then the report uses the default printer to get/set margins).This needs to be done as there are other changes/settings deployed upon installation If this field is blank Synergetic has not been locally installed on the machine.To check, go to Help > About > Setup Version Synergetic requires the build installed on the local workstation to be at least 20131114CR11R2. Adobe Acrobat (can also change depending upon whether Adobe Professional is installed or just Adobe Reader).This can occur for a number of reasons, and can often be due to a combination of different versions locally installed of: increase/decrease in spacing between words.via Acrobat - after "Archiving Reports to PDF".via Acrobat - after "Exporting to PDF" in Synergetic.via Synergetic - Print Student Archives.The following article has been transferred to Ĭrystal Reports can look different when exporting to PDFs, or viewing via the following methods:
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